Privacy policy
Privacy statement
At Kinly Care we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This privacy statement outlines how we collect, use, and safeguard the data you provide to us.
1. Information we collect
We may collect the following types of personal information:
- Contact details (e.g., name, address, phone number, email).
- Demographic information (e.g., date of birth, gender).
- Service-related information (e.g., preferences, feedback).
- Financial or payment details (if applicable).
- Any other information you choose to provide.
2. How we use your information
We use your information to:
- Provide and manage our services.
- Respond to your inquiries and communicate with you.
- Improve our offerings and customer experience.
- Comply with legal obligations.
- Send updates, promotions, or information (if you’ve opted in).
3. Sharing your information
We do not sell or share your personal information with third parties, except as necessary to:
- Deliver services or process transactions.
- Comply with legal or regulatory requirements.
- Work with trusted service providers who assist in our operations.
4. Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Your rights
You have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of your information.
- Restrict or object to processing in certain circumstances.
- Withdraw consent where applicable.
To exercise your rights, please contact us using the details below.
6. Retention of data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this statement, unless a longer retention period is required by law.
7. Changes to this statement
We may update this privacy statement from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact us
If you have any questions or concerns about this privacy statement or how your data is handled, please contact us at:
Kinly Care
Upper Floor
Block A
Marvan Court
1 Waldegrave Road
Teddington
Middlesex
TW11 8LZ